Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mary Strickland

Mary Strickland

September 30, 2026

5  out of  5
rating by Mary Strickland
"I have always received quick responses to any communications I have had with his office. Amanda in the office is always willing to look into anything I have requested!"
Profile photo of Melanie

Melanie

September 29, 2026

5  out of  5
rating by Melanie
"Amanda and Joshua are absolutely amazing. I highly recommend this place very personable. Amazing customer service. I can't say enough good things about them."
Profile photo of Karen Wright

Karen Wright

September 29, 2026

5  out of  5
rating by Karen Wright
"Great service. Always helpful and answers any questions I have. Very good experience!"
Profile photo of Kelly Owens

Kelly Owens

September 18, 2026

5  out of  5
rating by Kelly Owens
"I couldn’t have asked for a better experience. Caleb is friendly and quite personable, and he was able to explain the ins and outs of my policy in a way that didn’t make my brain explode. Two thumbs, and all five stars!"
Profile photo of David Norris

David Norris

September 17, 2026

5  out of  5
rating by David Norris
"Yeah, all the agents have really been professional, polite helpful. And I usually talk to Amanda, she's great help me out a lot with anything I need or but yeah, the office seems like a great place to do business with"
Profile photo of mike paul

mike paul

September 16, 2026

5  out of  5
rating by mike paul
"Caleb was amazing through the whole process and was able to get my home , rv and cars all changed over effortlessly. Best agent i have dealt with in a long time!"
Profile photo of Kristin Sanders

Kristin Sanders

September 15, 2026

5  out of  5
rating by Kristin Sanders
"Caleb was very helpful in letting me know everything that was needed for my policy along with extra’s that would be beneficial. I really enjoyed talking with him."
Profile photo of Robert Edwards

Robert Edwards

September 15, 2026

5  out of  5
rating by Robert Edwards
"I would highly recommend getting Caleb! This guy was awesome and the professionalism was on point! Glad he takes care of my insurance and always dependable"
Profile photo of Darlyne Duffey

Darlyne Duffey

September 14, 2026

5  out of  5
rating by Darlyne Duffey
"Caleb was great!"
Profile photo of Robyn Redmon

Robyn Redmon

September 11, 2026

5  out of  5
rating by Robyn Redmon
"Best person to deal with. I recommend Caleb Brown to anyone needing insurance!!!"
Profile photo of William Scarbro

William Scarbro

September 10, 2026

5  out of  5
rating by William Scarbro
"Personally, I am impressed with the people who work with this State Farm agent. The people are courteous, prompt, knowledgeable and always taking their time to answer, and resolve any issue which may arise. They never rush you off the phone and resolve any issues that may occur. In the many years I have had this agent, I have had no problems. I would recommend this agent (and his people), to all my friends."
We responded:
"William, this review made my day! Thank you for the feedback and I am very pleased to hear those wonderful compliments about my fantastic team. I come in to the office every day elated to work with such an enthusiastic and charismatic group of people. Thank you for your continued trust and for being the best part of this agency! - JB"
Profile photo of Nikki Berry

Nikki Berry

September 4, 2026

5  out of  5
rating by Nikki Berry
"I had a cracked windshield, I called my State Farm Agent and spoke with Amanda. Amanda was so professional, sweet, understandable and very personable. Amanda made my claims processes so smooth and flawless she even gave me names of reputable glasses services which made this whole process a lot less stressful. I highly recommend State Farm Joshua Brandt."
We responded:
"We are incredibly happy that you are with us and grateful for your feedback! Smooth claims experiences are what we strive for from the time we set up coverage in the beginning to when our clients call back when things aren't going their way. Thank you for your trust and for being the best part of this agency! - JB"
Profile photo of Ginny Edwards

Ginny Edwards

September 4, 2026

5  out of  5
rating by Ginny Edwards
"Always friendly and willing to go above and beyond to help you."
Profile photo of Houston Brown

Houston Brown

September 4, 2026

3  out of  5
rating by Houston Brown
"Caleb was helpful and patient"
We responded:
"Houston it sounds like you had a 5-Star Experience! We are grateful for your feedback and hope that you can knock out that star correction soon. Thank you for being the best part of this agency! - JB"
Profile photo of Laura Walker

Laura Walker

September 2, 2026

5  out of  5
rating by Laura Walker
"I had an wonderful experience with Caleb! He was able to get me a homeowners and auto bundle policy that's actually cheaper than just my car insurance was with another company! Caleb gave me wonderful customer service and made the entire process so easy. I'll definitely recommend this company to my friends and family. 10/10!"
We responded:
"That is incredible feedback, thank you! All Caleb could talk about was how much of a joy it was to work with you and how happy he was that he was able to help with your auto insurance and home coverage. On top of Caleb, you now have an entire team of people locally who have your back. We are grateful for your trust and appreciate you being the best part of this agency! - JB"
Profile photo of Daniel Letov

Daniel Letov

September 1, 2026

5  out of  5
rating by Daniel Letov
"Joshua Brandt was great to work with! He was professional, knowledgeable, responsive, and made the whole insurance process simple and stress-free. Highly recommend!"
We responded:
"Thank you very much for leaving this review. This agency prides itself on having comprehensive needs-based conversations in order to accurately determine the appropriate level of coverage and I am extremely grateful for your engagement and prompt communication. I look forward to working with you and your family for a long time. Thank you for your trust and for being the best part of this agency! - JB"
Profile photo of Ashley Henley

Ashley Henley

September 1, 2026

5  out of  5
rating by Ashley Henley
"I had such a great experience working with Caleb! He was extremely thorough, knowledgeable, and took the time to make sure I understood everything. He was able to get my auto insurance lowered by a significant amount while still getting me great coverage. He also helped me find an amazing deal on business insurance for my salon, which was such a huge help while getting my business up and running. I really appreciate how responsive and helpful Caleb was throughout the entire process. I highly recommend working with him if you’re looking for someone who genuinely cares about getting you the best coverage and price!"
We responded:
"Ashley, it is a huge deal that you took the time out of your busy schedule to leave this feed back. Thank you! It is difficult to find someone who truly cares about our clients more than Caleb. You now not only have Caleb but an entire team of people in this agency who have your back. Thank you for your trust and for being the best part of this business! - JB"
Profile photo of Ian McConnell

Ian McConnell

August 31, 2026

5  out of  5
rating by Ian McConnell
"Amanda is very friendly and helpful with my TN car insurance!"
We responded:
"Thank you, Ian! Amanda is an incredible part of this team and I am glad she has been able to make such an impact on you and your family. We are grateful to have the opportunity to provide you auto insurance and we appreciate you being the best part of this agency! - JB"
Profile photo of cheryl martin

cheryl martin

August 28, 2026

5  out of  5
rating by cheryl martin
"Amanda has been A+ Excellent, the BEST, MOST HELPFUL Person, Answers ALL MY QUESTIONS & HELPS Me Every Way She can, I can’t Say Enough about How Awesome she is when You need someone to help You, she’s Always there!!!!!"
We responded:
"Terry, thank you for leaving this review and I am extremely happy that your claim is being resolved in such a comprehensive capacity. Thank you very much for your continued trust and for being the best part of this agency! - JB"
Profile photo of Deborah Timko

Deborah Timko

August 21, 2026

5  out of  5
rating by Deborah Timko
"What amazing service I've had with State Farm for so many years! Apparently, someone hit the back of my car in a parking lot & didn't care enough to admit it. I came home without knowledge of the incident & parked my car in my garage. This happened before I had surgery & when I was able to drive again, I saw the damage & called Amanda, an angel in disguise at State Farm. I explained what happened & she immediately set up the process for my car repair. So over the next few days the Claims Division & Amanda made all kinds of blessings happen to help me through getting it done quickly & beautifully. I will always be a State Farm fan!"
We responded:
"Thank you very much for leaving such phenomenal feedback! We love working with you and as you know; your auto and home insurance is under great care having Amanda managing your account. You are a State Farm fan and we are Deborah T fans! Thank you for your continued trust and for being the best part of this agency! - JB"
Profile photo of Zachary Larson

Zachary Larson

August 14, 2026

5  out of  5
rating by Zachary Larson
"Caleb is great, excited for my new product to be fully insured."
Profile photo of Jake Bowser

Jake Bowser

August 12, 2026

5  out of  5
rating by Jake Bowser
"I compared quotes from several companies, and Caleb was able to offer the best combination of price and coverage. His knowledge, patience, and straightforward approach made switching to State Farm an easy decision. I highly recommend working with him!"
We responded:
"Jake, thank you very much for that feedback! Caleb is an incredible part of our team and I know he thoroughly enjoyed working with you today to get your auto insurance coverage in place. Thank you for your trust and for being the best part of this agency! - JB"
Profile photo of Candice Simpkins

Candice Simpkins

August 10, 2026

5  out of  5
rating by Candice Simpkins
"Josh and Amanda are wonderful to work with! They are very quick to respond with any issues or questions we have."
We responded:
"Candice, thank you very much for the thoughtful feedback! Working with you and your family has been incredible. Thank you for your continued trust and for being the best part of this agency! - JB"
Profile photo of Jason Suddeth

Jason Suddeth

July 27, 2026

5  out of  5
rating by Jason Suddeth
"Had to make a claim . It was an easy painless experience everybody did a wonderful job... 5 star review"
We responded:
"Thank you, Jason! The team and I truly appreciate you taking the time to leave this feedback for my agency. Ensuring a painless claims experience is our goal and that process starts with setting up great auto insurance, home insurance, and umbrella insurance from the start. Thank you for your continued trust and for being the best part of this agency! - JB"
Profile photo of donna hendrix

donna hendrix

July 15, 2026

5  out of  5
rating by donna hendrix
"I love Joshua Brand State Farm they were so helpful when I had my wreck Miss Amanda helped me a whole lot I love this place I will be recommending it to people"
We responded:
"Thank you very much for this incredible feedback! We absolutely love working with you and making sure that your auto insurance and home insurance are covered in the best way possible. Thank you for your continued trust and thank you for being the best past of this agency! - JB"